Provider services

Medical Record Retrieval

Medical Record Retrieval

Our Medical Record Retrieval services help healthcare organizations efficiently obtain, manage, and track patient records while ensuring accuracy, compliance, and reduced turnaround time.

  • End-to-end medical record retrieval
  • HIPAA-compliant workflows
  • Real-time status updates
  • Reduced administrative burden
Who We Serve
  • ACO
  • MSO / IPA’s
  • Urgent Care Centers
  • SNF
  • Health Plans
  • Specialty Clinics

Our Services

Coordination with Client

Streamlined communication to initiate and manage record requests.

Contacting Patient

Follow-ups with patients when consent or clarification is required.

Medical Record Department

Direct coordination with hospital MR departments.

Scope of Our Services

Patient follow up

It must be possible to prove that records are what they purport to be and who created them, by keeping a record of their management through time.

Reminder to the patient to use the referral

Records must accurately reflect the transactions that they document piece of written information in any form.

Monitoring referrals in EHR

This includes details such as the referring provider, reason for referral, patient information, and any relevant clinical details.

Consistent coordination with the referral coordinator

Establish clear communication channels between healthcare providers and the referral coordinator.

Contacting specialist to confirm the patient visit

Share pertinent information about the patient’s condition, relevant medical history, and the specific reason for the referral.

Obtain contact information & follow up

Collect accurate contact information during the patient registration process, including phone numbers, email addresses, and emergency contacts.

Retrieve the Medical records and close the loop

Utilize the search function within the EHR system to locate and retrieve the patient’s medical records.

Index the MR in EHR appropriate Document type

Relevant metadata to the document, such as the date of the record, the provider who authored it, or any other pertinent information.

How It Works

Request Initiation
Provider Outreach
Record Retrieval
Quality Review
Secure Delivery

Why Choose Us

Achieve 95% Collection Rate ×

We understand that healthcare provider’s financial health relies on timely and successful collections. Our expertise ensures a collection rate of over 95%.

Swift Claims Submission +

Faster claim submission workflows reduce delays and improve cash flow.

Error-Free Patient Entry +

Accurate patient data capture ensures clean claims and fewer denials.

Over 99.9% Coding Accuracy +

Highly accurate coding minimizes audits and maximizes reimbursement.

Real-Time Audits & Proactive Follow-Up +

Continuous auditing prevents revenue leakage.

100% HIPAA Compliance +

Strict adherence to HIPAA standards ensures data security.

Need Faster, Compliant Medical Record Retrieval?

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